Infrastructure security
- AWS and Google Cloud infrastructure
- Hopper-hosted open-weight models
- Deployment-specific processing regions
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hopperHopper Trust Center
Security & Trust
Controls
View allOrganizational security
- MFA for production access
- Role-based staff access
- Access reviews and offboarding
Product security
- Authenticated application access
- API-key authentication
- Secrets managed outside source code
Internal security procedures
- Code review before deployment
- Dependency and vulnerability scanning
- Security patching and maintenance
Data and privacy
- Zero data retention by default
- Written consent before training
- Customer-defined training terms
Support and reliability
- Support available 24/7
- Engagement-specific commitments
- Agreed incident escalation terms
Subprocessors & service providers
View allThis center describes Hopper’s practices. Applicable agreements and policies govern the service and contractual commitments.